Returns & Exchanges

At Atkinsons 1799, we strive for complete satisfaction with your fragrance purchase; however, if you are not entirely pleased, you may return unopened and unused items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated concierge team via the online portal with your order number and reason for return to receive a pre-paid shipping label.

• 2.
  Prepare the Package

  Carefully place the item in its original, cellophane-wrapped packaging and secure it within the shipping box to ensure the fragrance arrives safely.

• 3.
  Dispatch the Return

  Affix the provided return label to your parcel and drop it off at any authorized courier location, ensuring you retain a copy of the tracking receipt.

• 4.
  Receive Your Refund

  Once our quality control team verifies the condition of the return, a refund will be issued to your original payment method within 7-10 business days.