Frequently Asked Questions

Discover everything you need to know about your Atkinsons 1799 experience.

Where does Atkinsons 1799 ship to?

We offer international shipping to most countries worldwide. Delivery times and costs vary depending on your location and the selected shipping method at checkout.

Are your fragrances authentic?

Yes, every product purchased through our official online store is 100% authentic, crafted in Italy, and carries the heritage of our historic 1799 London origins.

What is your return policy?

We accept returns within 14 days of delivery, provided the fragrance remains in its original, unopened cellophane packaging. For hygiene reasons, opened products cannot be returned.

Can I get samples before purchasing a full bottle?

We provide complimentary samples with every full-size bottle order. Additionally, we offer curated Discovery Sets for purchase so you can explore our collections before committing to a signature scent.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options such as Apple Pay and Google Pay for a seamless checkout experience.

How should I store my Atkinsons fragrance?

To preserve the integrity of the essential oils, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations.